Our agency is built on positive customer experiences. We aim to empower ministries in Iowa and Nebraska to fulfill their missions through outstanding service from our agency. That's why we think it's important that you hear from some of our customers so you can see what that means to them.
“I’ve been the director at Iowa Regular Baptist Camp since 2000. We’ve been a Brotherhood Mutual customer the whole time. Their rates are competitive and the product is excellent. Our agent, Terry Townsend meets with me on an annual basis to walk through our coverage and needs. Whenever I have a question, the American Church Group of Iowa & Platte River team is always willing to take the time to help me understand what coverage we have and why we need it. They help me understand increases, look at ways to save some money, and see other areas where we’re still exposed and need more coverage. When we have had claims, Brotherhood Mutual takes care of us and does a great job. We’ve not had any complaints from our campers when they’ve had claims. The home office is prompt and if there’s ever any questions, they walk through it with us.”
- Phil Betz, Director, Iowa Regular Baptist Camp
“I have been extremely pleased with American Church Group of Iowa & Platte River. First, I was impressed by how carefully they listened to my questions and concerns. They understood our situation. Second, they offered a relationship that I tested and then came to fully trust. Third, we opted to switch to Brotherhood for our insurance coverage through the agency and now I wholeheartedly endorse American Church Group of Iowa & Platte River and encourage others to consider working with them. They are a fantastic team I trust.”
- Calvin Swan, Former Superintendent, Central District EFCA
“Our District office has switched to American Church Group of Iowa & Platte River and Brotherhood Mutual and I couldn’t be happier. Having worked with another church insurer for about 20 years, it was difficult to switch, but the savings were significant. Terry and his staff look at ways to save money, and review areas where we need more coverage. The agency is one of a kind because of their unique understanding of ministry. To encourage ways to protect ministry, the company has coordinated several risk management workshops and also offers webinars. The entire agency has been awesome to work with.”
- Roger Curtis, Business Manager, IA District West of the Lutheran Church-Missouri Synod
“After reporting significant roof damage due to a hailstorm, American Church Group of Iowa & Platte River and Brotherhood Mutual worked promptly to send an adjuster and process our payment in a timely manner. Our board and congregation were satisfied with the settlement, quick response, and the work completed. Shortly after this situation, we met with our Church Insurance Specialist for a policy review who helped us assess and improve our coverages, while saving on premiums.”
- Joseph Lear, Lead Pastor, Resurrection Assembly of God, Iowa City, IA